ABOUT LUNARA
LUNARA is a technology-based social discovery and venue exploration platform that enables users to:
- Discover restaurants, cafés, pubs, clubs, lounges, rooftop venues, and events.
- Connect with people having similar interests.
- Book or request reservations at participating venues.
- Access promotions, offers, memberships, and premium features.
- Interact with venue partners through the Platform.
LUNARA acts only as a technology intermediary and does not own or operate the venues listed unless expressly stated
INFORMATION WE COLLECT
Depending upon your use of the Platform, we may collect the following categories of information.
A. Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth
- Gender
- Profile Photograph
- Username
- City
- State
- Country
B. Account Information
When creating an account, we may collect:
C. Identity Verification Information
Where required, we may request:
This information helps prevent fraud and ensures compliance with applicable laws.
D. Location Information
With your permission, LUNARA may collect:
Location data is used to recommend nearby venues and improve user experience.
You may disable location access anytime through your device settings.
E. Device Information
We may automatically collect:
F. Usage Information
We may collect information relating to:
G. Payment Information
Where paid services are offered, payment processing is handled through authorized payment partners.
We may receive:
We do not store your complete debit card, credit card, or UPI PIN information.
H. User Content
You may voluntarily upload:
- Profile pictures
- Photographs
- Videos
- Reviews
- Comments
- Messages
- Venue ratings
- Bio
- Interests
Such content remains subject to our Terms & Conditions and Community Guidelines.
INFORMATION COLLECTED AUTOMATICALLY
We may automatically collect:
- Cookies
- Device identifiers
- Analytics information
- Log files
- Advertising identifiers
- App diagnostics
- Security events
This information helps improve platform stability and security.
HOW WE USE YOUR INFORMATION
We use your information to:
- Create and manage your account.
- Verify your identity.
- Recommend nearby venues.
- Facilitate bookings and reservations.
- Improve matchmaking and social discovery.
- Provide customer support.
- Prevent fraud and misuse.
- Send notifications.
- Process subscriptions.
- Improve platform performance.
- Analyze usage trends.
- Comply with legal obligations.
Protect users and venue partners.
LOCATION DATA
If enabled, LUNARA may use your location to:
- Show nearby venues.
- Recommend events.
- Improve search accuracy.
- Display distance information.
- Personalize recommendations.
Location access may be disabled at any time through device settings.
CAMERA, PHOTO LIBRARY & MICROPHONE PERMISSIONS
With your permission, LUNARA may access:
Camera
To:
Photo Library
To:
Microphone
Where supported, microphone access may be used for:
- Video recording
- Voice-enabled features
These permissions can be revoked anytime from your device settings.
HOW WE SHARE YOUR INFORMATION
We may share limited information with:
Venue Partners
Only where necessary for:
Payment Providers
To process transactions securely.
Government Authorities
Where legally required.
Law Enforcement Agencies
When required under applicable law.
Service Providers
Including:
- Cloud hosting
- Analytics
- Customer support
- SMS providers
- Email providers
- Push notification services
All such providers are required to maintain confidentiality and appropriate security standards.
WE DO NOT SELL YOUR PERSONAL INFORMATION
LUNARA does not sell your personal information to third parties.
We may share information only as described in this Privacy Policy or where required by law.